Payment Policy and Booking Procedures – Sun & Sand Trips

To ensure a smooth booking process and clear understanding of our payment terms, please review the following details carefully.

Overland Tours

  • No down payment is usually required for overland tours.

  • Full payment can be made directly to your tour guide upon arrival.

  • Payment methods accepted include cash in USD, GBP, EUR, EGP, CAD, and AUD (at current exchange rates).

  • Credit card payments are also accepted with an additional 3% processing fee.

Shore Excursions

  • A deposit of 25% of the total tour cost is required to secure your booking.

  • Deposits can be paid via Credit Card, Western Union, or bank wire transfer.

  • The remaining balance is due on the day of the tour.

  • You may use any of the above payment methods for the final payment.

Tours Including Flights

  • A 25% deposit of the total tour price is required at booking.

  • Payments can be made by Credit Card, Western Union, or bank wire transfer.

  • The remaining amount is payable on the day of the tour.

Travel Packages

  • A 50% deposit of the total package price is required to confirm your reservation.

  • Payment options include Credit Card, Western Union, or bank wire transfer.

  • The balance must be paid on the day your tour begins.

Down Payment Methods

We offer several secure and convenient methods for sending your deposit:

  • PayPal Transactions

  • Bank Transfers

  • Western Union

  • Credit Card Payments

Your personal information is fully protected and will never be shared under any circumstances.

Refund Policy

  • Refunds are processed using the same payment method you used to make your deposit.

  • Please review the cancellation policy below for details on refundable and non-refundable amounts.

Business Class Flights

  • If business class tickets are the only option available for your flights, an additional supplement will apply.

  • This extra charge will be reflected in your final tour cost.

Tipping

  • Tipping is entirely voluntary and not mandatory.

  • We encourage you to tip based on the quality of service you receive.

Complaints

  • Should you encounter any issues during your tour, please contact us immediately.

  • We are committed to resolving any problems promptly to ensure your satisfaction.

Agreement Acceptance

  • By submitting your deposit via bank transfer, Western Union, or any of the accepted payment methods, you acknowledge that you have read and accepted our terms and conditions.

  • This includes payment, refund, and cancellation policies.

  • Your booking confirmation constitutes a binding agreement between you and Sun & Sand Trips.

Accommodation

  • Standard accommodation is based on double rooms with twin beds.

  • Single rooms are available at an additional cost.

  • We select the best hotels to provide quality and comfort.

  • You may also request specific hotels, subject to availability and price adjustments.

  • Please note all published prices are subject to change based on current rates at the time of booking.

Flights

  • Domestic flight schedules and prices are approximate and subject to change:

    • Cairo to Luxor: Departure at 5:30 AM, arrival at 6:30 AM.

    • Aswan to Cairo: Departure at 10:00 PM, arrival at 11:30 PM (and vice versa).

  • Flight times can be adjusted according to availability with possible extra charges.

Cancellation Policy

  • Same-day cancellations: deposits are non-refundable.

  • For travel packages involving hotel, flights, or Nile cruises:

    • Cancelation less than 7 days before the tour: 50% charge.

    • Cancelation on the day of the tour: 100% charge (non-refundable).

    • Cancelations more than 7 days before the tour: 25% charge applies.

Children Policy

  • Ages 0-1.99: Free of charge for all tours.

  • Ages 0-5.99: Free on tours without domestic flights.

  • Ages 2-5.99: 25% of the tour price on tours without domestic flights.

  • Ages 6-11.99: 50% of the tour price.

  • Ages 12 and above: Full adult price applies.